Join KidSwapsStarted in the Bay AreaRound trip nationwide shipping includedNow accepting founding members Join KidSwapsStarted in the Bay AreaRound trip nationwide shipping includedNow accepting founding members
Inspected by hand
The Closet Standard

What we accept, and what we don't

Nothing goes in the closet until it's been checked by hand against every line on this page.

Jennie's signature

Clothing

What condition does it need to be in?
Clean, freshly washed, and ready to wear. No stains, holes, or pet hair.

Check the hidden spots before you pack. Condition is the number one reason an item gets declined. We're cautious of pilling and fading, and don't accept items with odors, pet hair, tears, holes, or broken zippers, snaps, or buttons.

Jeans with hem tape glue left on the denim, circled
DECLINED Hem tape glue doesn't always come off.
Blue knit shirt with a small hole, circled
DECLINED A tiny hole, easy to miss until it's on.
Pink puffer jacket with a visible mended rip, circled
DECLINED A mended rip that clearly shows.
Black t-shirt with a pale stain, circled
DECLINED A substance that won't wash out.
Cream cardigan with grey, dirty cuffs, circled
DECLINED Grey cuffs. Sleeves can get it stained quickly.
Grey knit worn thin in one spot, circled
DECLINED Worn thin. Hold it up to the light.
Which brands do you take?
We're not picky about the brand, but there are a few we don't accept. The brand you send suggests a tier, but the individual piece is what ultimately decides it.

We only accept current styles that kids are wearing today. Vintage is ok, out of style isn't. A beautifully made piece from Carter's in great condition can be considered an essential, but a Ralph Lauren sweater with a hole in the cuff won't get accepted. We need the label inside the garment still attached and readable, with both the brand and the size on it. If it's been cut out, we can't accept the item. And nothing from Shein. Right now we're focused on everyday American and European styles, so traditional dress isn't something we can place yet. Everyday brands like Carter's, Cat & Jack, and H&M should be in great or like-new condition. In good condition they may not earn a credit at all.

What about shoes, socks, underwear and swimwear?
Socks new only. Shoes and swimwear in like-new condition. Underwear we never take.

This is where we get extra picky. We never accept underwear, and swimwear must be in like-new condition, especially for girls. Socks have to be new and unworn. Please don't send shoes unless they're in like-new condition. We check the soles for wear, the laces for discoloration, and whether the style is still current. Any signs of wear will automatically be declined. Accessories must be in great or like new condition, and worth at least $20 new.

The three tiers

What you send is what you get.
How does an item get its tier?
One credit buys one item at its tier. The brand gives us a starting point, and the piece itself decides where it lands.

Essentials. A widely recognized brand, and ready for its next use.

Elevated. Whether brand, materials, construction, or all three, these pieces are usually sought after, hold their value the longest, and are usually worth more.

Special. Designer names, investment pieces, standout outerwear, and occasion pieces. Send a special item and you can bring one home with it. A few designer pieces carry a fee on top, and you'll always see it before you check out. If you don't have one to send, use a credit you already have and pay the difference. And as long as you take care of it, send it back and swap it for another special next month, and the month after that.

Toys

What kind of toys?
Open-ended and screen-free. Complete sets, shoebox size, under three pounds.

Wooden puzzles, shape sorters, building sets, pretend play. The kinds of things kids come back to instead of getting bored of. We love Montessori style, but we have an open mind.

Sets need every piece. If it's still sealed we don't mind how big it is, but once a set has been opened we cap it at twelve pieces, since anything bigger takes too long to check.

Anything you won't take?
No electronics, nothing with batteries, and nothing that lights up. No licensed characters and no plushies.

Everything must be able to be wiped clean or washed easily. Nothing oversized or bulky. It must easily fit in your swap bag along with other toys. If it doesn't fit well, it won't swap well, so unfortunately we can't accept it. Nothing loud and low-quality that's headed for the bin in a month.

We check every toy against the CPSC's current recall notices, and don't accept anything that can be a choking hazard, or dangerous. Specifics are in our Terms of Service.

Safety

How do you know it's safe?
Every item is checked against current CPSC recall notices. Nothing under recall ships from KidSwaps.

We also won't take imported toys with lead or phthalate paints, recalled sleep sacks, high-powered magnets, small parts that fail the federal choking-hazard test, water beads and similar expanding materials, or projectile and pop-up toys.

Not at any price, not from any brand.

Declined items

What happens to items you don't accept?
We don't mail declined items back.

This is why it's worth packing carefully. Send what you'd be glad to see go. We always let you know which items were accepted, which were not, and why.

Before you pack
Send the good stuff, not the whole drawer
You only earn credits for items we accept, so a stuffed bag isn't a fuller bank. Send what you'd hand to a friend.
And an elevated or special piece that arrives dirty, or needing a small repair, may earn an essentials credit instead. Wash it first and it comes back to you at its own tier.
Send what your plan covers. A clothing plan earns credits on clothing, a toy plan earns credits on toys, and The Everything Bag covers both. Anything outside your plan can't be credited, so check your plan before you fill your bag.

Still not sure? Send a photo to jennie@kidswaps.com before you pack.